💰 Refund Policy

📅 Last Updated: March 9, 2025

At Evry Jewelz, customer satisfaction is our priority. If you're not completely happy with your purchase, you may be eligible for a refund under the conditions outlined below.

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🔹 1. Eligibility for Refunds

A refund will be issued if:
✅ The item is returned within 30 days of delivery.
✅ The item is unused, unworn, with tags, and in its original packaging.
✅ You have proof of purchase (order confirmation or receipt).
✅ The item is damaged, defective, or incorrect due to our mistake.

🚨 Non-Refundable Items:
❌ Personalized or custom-made items
❌ Sale items or gift cards
❌ Items damaged due to misuse or improper handling
❌ Shipping fees (unless the return is due to an error on our part)

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🔹 2. How to Request a Refund

📩 Email us at: jessicasawyer0001@gmail.com within 30 days of receiving your order.

✅ Steps to request a refund:
1️⃣ Provide your order number, photos (if applicable), and reason for the refund request.
2️⃣ If eligible, we will send you a return shipping label and instructions.
3️⃣ Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.

🚨 Customers are responsible for return shipping costs unless the item is defective or incorrect.

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🔹 3. Instant Refund Process

For faster processing, we offer instant refunds via PayPal:
💳 Share your PayPal ID when submitting your refund request.
💰 If eligible, the refund will be processed instantly to your PayPal account.
⏳ Other payment methods: Refunds may take up to 10 business days to reflect in your account.

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🔹 4. Late or Missing Refunds

If you haven’t received a refund yet:
🔹 Step 1: Check with your bank or credit card provider—it may take time for your refund to be officially posted.
🔹 Step 2: If the refund is still missing, contact us at jessicasawyer0001@gmail.com for further assistance.

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🔹 5. Refunds for International Orders

🌍 International refund policy:
🔹 Refunds for international orders exclude foreign transaction fees.
🔹 Customers must cover return shipping costs unless the item is defective or incorrect.

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📞 Need Help?

For any refund-related questions, contact us:

📧 Email: jessicasawyer0001@gmail.com
📞 Phone: +1 530-2600-205