🔄 Return & Refund Policy
📅 Last Updated: March 9, 2025
At Evry Jewelz, we want you to love your purchase! If you’re not satisfied, we offer a hassle-free return and refund process. Please read our policy below.
✅ 30-Day Return Policy
You have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible, the item must be:
✔️ Unworn or unused
✔️ With tags attached
✔️ In its original packaging
✔️ Accompanied by the receipt or proof of purchase
📌 To start a return, email us at jessicasawyer0001@gmail.com. We will provide the return address and further instructions.
⚠️ Returns sent without prior approval will not be accepted.
🔄 Return Process
1️⃣ Contact us at jessicasawyer0001@gmail.com with your order details.
2️⃣ If approved, we will send you a return shipping label.
3️⃣ Ship the item back following our instructions.
4️⃣ Once received and inspected, we will process your refund or exchange.
⚠️ Non-Returnable Items
We do not accept returns for:
❌ Custom-made or personalized jewelry
❌ Sale items & gift cards
❌ Hygiene-sensitive items (e.g., earrings, beauty products)
❌ Items damaged due to misuse
If you’re unsure whether your item qualifies for a return, feel free to contact us.
🚨 Damages & Issues
Please inspect your order upon arrival. If you receive a:
🔹 Defective or damaged item
🔹 Wrong item
📌 Contact us immediately at jessicasawyer0001@gmail.com, and we’ll make it right.
🔄 Exchanges
Want a different item?
✔️ The fastest way is to return your item and place a new order after return approval.
💰 Refunds
Once your return is received & inspected, we will:
✔️ Approve or reject your refund request.
✔️ If approved, your refund will be issued within 10 business days to the original payment method.
⏳ Processing Time:
💳 Banks & payment providers may take an additional 5-10 days to reflect the refund in your account.
⚠️ Haven’t received your refund yet?
1️⃣ Check with your bank or credit card provider.
2️⃣ If still missing, email us at jessicasawyer0001@gmail.com.
🌍 European Union 14-Day Cooling-Off Period
If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days, no questions asked.
✔️ The item must be unworn, unused, and in original packaging.
✔️ A receipt or proof of purchase is required.
🌎 International Refunds
Refunds for international orders exclude any foreign transaction fees.
📌 Customers are responsible for return shipping costs unless the item is defective or incorrect.
📞 Need Help?
We’re always happy to assist you! Contact us at:
📧 Email: jessicasawyer0001@gmail.com
📞 Phone: +1 530-2600-205
